Intranet governance is essentially about creating the right roles and responsibilities, deciding who owns the intranet, who should be on the steering committee, what the content authoring and approval process will be and answers to a range of governance questions. There are plenty of templates available that provide the basics of intranet governance such as the following:
- SharePoint Governance Template
- 81 Intranet Governance Questions to Ask Yourself
- Intranet Governance Survey Report 2010
However, intranet governance doesn’t explain how to convince, negotiate and nag those whose roles change as a result of the need to govern the intranet.
‘Successful intranet governance is a story of successful change management’
The biggest challenge facing intranet teams is not the development of an intranet governance plan but getting the entire organization interested in and supportive of the intranet. As Lynn goes on to say in her article, “The hard work is taking the plan and turning it into operational reality. And ensuring it keeps working over time.”
